This website is operated by GC Weathering, 36 Blythwood Gardens, Stansted, Essex CM24 8HH

Making a purchase

This could not be easier. Add your desired items to your cart and then click checkout. You will have an opportunity to confirm and check your order during the process until you have clicked the confirmation button and you are on PayPal’s website, your order then can NOT be changed unless you contact us. No contract exists at this point.

Payments

Our website automatically sends a Pro-forma order confirmation. However, no contract exists until we have manually sent you a shipping confirmation email, which indicates that we have accepted and dispatched your order. In the unlikely event that we refuse the order, we will notify you by email. It is only at the stage of us accepting your order that we will take money from you. An invoice is created at the time of dispatch – a receipt is automatically sent with all locomotives for warranty purposes.

In the event that we change a products price, we will notify you before we take action to gain your approval. All products prices shown include VAT at the current rate.

We accept debit and payments through PayPal. You do not require a PayPal account to do this. All card transaction are dealt with inside PayPal’s encrypted and secure website. We do not view any card details, bank account details or any other confidential information. We also accept cheque’s but these take seven days to clear before the goods are sent. We also accept bank transfer upon request for details and items will be shipped after confirmation of receipt of funds.

Shipping

Please refer to the delivery information page.

Damages

We know that you want your items to be in perfect condition when they arrive so we try to package them as well as we can. However, if a product is damaged when it arrives please contact us immediately.
We will require you to retain the item until we contact you. Please do NOT just return items without contacting us first. All items are posted with insurance so proof of damage is required.

Product Guarantee

All of our products come with a 12-month manufacturers warranty. If any item develops a fault within the 12 months, please contact us or the manufacturer. If us, please quote your invoice number.
All locomotives are tested before dispatch to avoid disappointment due to faulty manufacture. Please see the returns section below.

Returns

In the unlikely event you would need to return a product as it is not what you wanted, please retain the original packaging and contact us immediately.
Returning the product MUST be returned within 7 days, in an unopened, perfect and re-saleable condition. The return postage is your responsibility, and we suggest you use an insured and tracked postal service as a refund will only be issued once the item/s are received back here undamaged. Checks will be made and once we are satisfied we will refund in full the original postage plus the cost of the items through the original method of payment.

Privacy Policy

Any personal details entered are stored securely and only used for the purposes of your account or order management. We do not pass or sell ANY personal details to anybody else. We may occasionally send out emails notifying you of offers and other important information. Please let us know if you wish to unsubscribe.

You are a customer of GC Weathering. We are therefore required to inform you that GC Weathering holds and stores basic information in relation to yourselves in the form of your identity, title, contact details, delivery details relating to the relationship between us. The data is held securely, and you have the right to ask us to confirm the details of the data we hold about you at any time for the purposes of confirmation, validation, amendment or deletion.

By virtue of the relationship between yourself and GC Weathering, it is assumed that you consent, and will continue to consent, to this basic information being stored by us.

Disclaimer

The contents of reviews and feedback posted are the opinions of authors and not GC Weathering unless otherwise stated. Editorial action will only be taken if an inappropriate review is posted. We are not liable for any viruses or service access problems however caused. Our terms are regulated by the English law courts. Nothing in these terms and conditions affects your statutory rights. If any one part of these terms and conditions are found to be unenforceable, it does not affect the rest of the terms and conditions.

Thank you from all at GC Weathering